Phoenixx IT ("Phoenixx IT", "we", "us", or "our") is committed to protecting the privacy of every visitor, client, and partner who interacts with us. This Privacy Policy describes how we collect, use, store, share, and safeguard your personal information when you visit our website, contact us, or use our digital marketing and IT services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We collect information that helps us serve you better and respond to your enquiries. This may include:

• Information you provide: your name, email address, phone number, company name, and any message or project details you share through our contact forms, chat widget, email, or WhatsApp.
• Automatically collected data: IP address, browser type, device information, pages visited, and time spent on our website, gathered through cookies and similar technologies.
• Service-related data: information required to deliver our services, such as access credentials or campaign details you choose to share during an engagement.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, requests, and consultation bookings.
• Deliver, manage, and improve our marketing and IT services.
• Send relevant updates, proposals, or service communications you have requested.
• Analyse website performance and enhance user experience.
• Comply with legal obligations and protect against fraud or misuse.

3. Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can control or disable cookies through your browser settings, though some features of the website may not function properly as a result.

4. How We Share Information

We do not sell or rent your personal information. We may share it only in the following limited circumstances:

• With trusted service providers and tools that help us operate our website and deliver services, under confidentiality obligations.
• When required by law, regulation, legal process, or a valid government request.
• To protect the rights, property, or safety of Phoenixx IT, our clients, or others.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent or opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:

• Email: admin@phoenixxit.com
• Phone: +91 93427 21163
• Location: Coimbatore, Tamil Nadu, India